Customer Accounts

More than a user self service - your customer's comfort zone

Customer accounts with rich features increase customer retention significantly. eBX supports numerous user self service features in order to polish the online shopping experience and give the customer access to all functions.

Registered customers benefit from previously gathered  data and can choose from saved address and payment details.

Your customers can create wish lists (as well as wedding gifts or event lists). Customers choose whether  to share the list based on invite emails or simply to make it available via public search.

No sale is a lost cause:
If your customer fills the shopping cart and leaves the page the contents of the cart will not be discarded. The next time the customer visits your shop the saved contents of the cart will be reloaded and can be used as if the shopping episode was not interupted.

Details:

  • Registration during browsing or checkout
  • Show an overview and details of active and completed orders
  • Recently bought products
  • Administer billing information and delivery addresses
  • Administer payment data
  • Wish list support
  • Re-purchuase of frequently bought products
  • Session-independent saved carts
  • Incentive options such as bonus points
  • Discounts and other price reductions